Privacy Policy

Last updated: 9 July 2026

This Privacy Policy explains how Zen Hypnotherapy & Meditation (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website, sign up for our free videos, book a clarity call or a session, or otherwise interact with us. By using our website you agree to the practices described here.

Who we are

Zen Hypnotherapy & Meditation provides online hypnotherapy and meditation with Valerie, along with a free video library and paid one-on-one sessions. Our website is zenhypno.com. If you have any questions about this policy or your data, you can reach us at our contact form.

Information we collect

We only collect the information we need to provide our services. Depending on how you use the site, this may include:

• Free video sign-up: your name and email address, so we can send you the guided recordings.
• Bookings: your name, email, phone number and the reason you are reaching out, when you book a clarity call or a session.
• Payments: for paid sessions, payment is handled by our third-party payment provider. We do not see or store your full card details.
• Usage data: basic technical information such as your browser type, device and pages visited, collected through cookies and analytics.

How we use your information

We use your information to send you the free videos you requested, to arrange and deliver your calls and sessions, to respond to your messages, to take payment for paid services, and to occasionally let you know about things that may help you. We do not sell your personal information to anyone.

Email and marketing

When you request the free videos or book with us, we may send you related emails. Every marketing email includes a way to unsubscribe, and you can opt out at any time by using that link or by emailing us. We will still send you essential emails, such as booking confirmations, that are needed to deliver a service you asked for.

Cookies

Our website uses cookies to help the site work properly, remember your preferences and understand how the site is used. You can control or delete cookies through your browser settings. Turning some cookies off may affect how parts of the site work.

Third-party services we use

To run our website and services we rely on trusted third parties, who process some of your data on our behalf. These include our booking and marketing platform (used for our forms, calendars and emails), our video hosting provider, our payment processor, and our website analytics. Each has its own privacy policy governing how it handles your data.

Embedded content from other websites

Some pages include embedded content such as booking calendars, forms and videos. Embedded content from other websites behaves as if you had visited that website directly, and those websites may collect data about you and use their own cookies.

How long we keep your data

We keep your personal information only for as long as we need it to provide our services, to meet our legal and accounting obligations, or until you ask us to remove it. When it is no longer needed, we delete it or make it anonymous.

How we protect your data

We take reasonable steps to protect your information, including using reputable providers and secure connections. No method of transmission over the internet is completely secure, but we work to keep your data safe and limit who can access it.

Your rights

You can ask us to show you the personal data we hold about you, correct it, or delete it. You can also withdraw your consent to marketing at any time. To make a request, email us at our contact form and we will respond within a reasonable time.

Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us their information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the date at the top of this page. Please check back occasionally so you are aware of any changes.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, email us at our contact form.